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Custom Made Products

Can I have a fully customised Timestrip?

Yes, we certainly do offer custom products.   Please note that minimum order quantities are 100,000 units for custom time indicators and 50,000 units for custom temperature indicators and for planning purposes, the lead time is around 12 weeks from order. You may want to have a look at our growing range of stock products, as these are available right away and are available in small quantities and which cover many common service cycles and temperature ranges.

What is the shelf life of a Timestrip® time indicator?
Timestrips® can be stored for 3 years after shipping and require no special storage conditions.
Are they waterproof?
Timestrips® are not designed to be submerged in water, but they are splash-proof.
Can Timestrips be used in any direction / orientation?
Yes.  Orientation has no impact on the way it works.
What are your Acceptable Quality Limits?
The Accepted Failure Rate is based on ANSI/ASQC Z1.4 (formally MIL-STD-105E) Level II Normal Inspection. Packs are over shipped by 2-3 units per 100 to cover this AQL. Central to this process are tests against defined specifications for; how quickly the dye progresses through the membrane, environment sensitivity (high heat and vacuum tests to check resilience to harsh conditions during shipping) and also the accuracy of the threshold melting point. A full pack of release reports is provided with each shipment. Further details are available on request.
Can Duo be customised for different time markers and temperature thresholds?
Yes. The temperature thresholds and time marker specifications can be adjusted. It also possible to change the graphic to incorporate customer colours and logos. All custom orders are subject to a minimum volume and the cost and specification will depend on what is required and feasible. Please contact us for more information.
For a custom Duo, what temperature thresholds could be included?
Our single indicator range Timestrip® PLUS extends from -20°C/-4°F to 38°C/100°F. Many different pairings could be combined into a Duo. Please contact us for more information. Our products have been tested at maximum and minimum temperatures between -30°C/-22°F and 60°C/140°F. Our products should not be exposed to temperatures outside of this range.
For a custom solution what are the minimum and maximum run-time windows that Duo can offer?
In theory, a minimum run-out of 5 minutes and a maximum of several years is feasible. However, there are many parameters that affect what combinations are feasible or appropriate. The required threshold, run-out markers and the size and shape of the indicator will all need to be taken into consideration in designing a custom solution.
What is the process for getting a custom Timestrip®?
If the Timestrip® is not being integrated into the product itself, and is being used as a ‘label’, then it is very straightforward. We need to know:
  • Duration of the Timestrip® (from 5 minutes to several years) and the temperature environment it will be calibrated for, such as room temperature or refrigerator.
  • Graphic concepts, layout and branding guides Adhesive requirements. (What will it be stuck to? Do you need adhesive? Will you use a carrying card? Do you want a key chain?)
  • If the Timestrip® is being integrated into the  product itself, the first step is for us to look at the actual product or CAD design. We are happy to supply a Non-Disclosure Agreement to maintain confidentiality. We will then propose a feasible design for the Timestrip®.
We have our own design facility so creating the surface graphics, working on design layouts and finalising artwork is all part of the service. We’ll need your logo artwork in a vector file format like .ai or .eps, (not a .jpg or bitmap) and any brand guidelines or draft layouts you can provide. If you need to match production inks to brand colours we can send you a swatch book to specify the closest colour match. You’ll be pleased to know we never go to full print and production without clients approving digital proofs first.
What custom shapes are available?
This depends on the duration of the Timestrip®, but our standard format is 19 x 40mm. Subject to the life of the Timestrip® we also can tool-up to create completely new shapes for you, subject to technical limitations.
What is the lead time for a custom Timestrip®?
12 weeks from receipt of order, down payment, and sign-off of graphics. Depending on how quickly your organisation can work, it can take several months on a complicated custom design to get to graphics sign off.
Are there any printing constraints?
Timestrips® are printed by using a masking effect over the timer so we have to use special colours. This means that we work better with darker colours and cannot achieve pure whites and yellows. A good guideline is to use colours with 10% black equivalent to them. If your project is for 500,000 units or more, we may be able to use a different type of print process, which enables more options on the lighter colours.
Can we receive custom made samples?
Due to the manufacturing processes involved it is not possible to supply custom made, fully functioning samples in small quantities. We provide digital proofs, showing ‘before’ and ‘after’ read-outs so you can see what an active Timestrip® will look like and we can also send you a variety of existing products with artwork, if you need to show functionality and check dimensions. If actual samples of your finished product are absolutely necessary, we would have to do a proper production run with associated costs and lead times.
How much does customising a Timestrip® cost?
This depends on how many elements are customised and to what extent. For example, using a stock 3 month Timestrip® as the basic product and changing only the graphic print will be less additional cost than a bespoke shape, graphic and elapsed time. Each project is quoted according to volume, specification and lead time requirements. A one off set-up cost will cover tooling and development and on-going production costs will depend on the complexity of the specification.
Can you supply private label for us?
Yes, but please be aware that in addition to printing your logo and messaging, a small Timestrip® logo will also be placed on the product. We proudly co-brand with some of the best and most recognised brands in the world.
Why does Timestrip give away 1 or 2 free products with every pack of 100?
Because we like our customers! You can use these free products for testing, training, validation, or just to save money. In the unlikely case any got damaged along the way or someone just wanted to try one, there is no need to get in touch, although we're always happy to hear from our customers. Personally, we think that all companies should give stuff away for free!
Can Timestrip application be automated and integrated into production lines?
Yes, this is one of our strongest points of differentiation vs. other products.  Timestrip Indicators can be loaded bulk, orientated and ready to be custom applied and even activated inline if the application warrants it.  The video shows one of our solutions. Production Line Feeder

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Certification

Our products are manufactured under the controls established by an IQC approved quality management system that conforms with ISO 9001:2008 under certificate number: I7046