Timestrip Temperature App for Android
Read this guide to see how our Timestrip® temperature app works. If you have a specific query, use this menu to jump to the step needed:
DOWNLOAD
- Go to the Google Play Store – search for ‘Timestrip’
- Download, install and open the Timestrip® temperature app
CREATE AN ACCOUNT
- If this is the first time you are using the temperature app, click ‘Account Registration’ and enter your details
- First name, last name, email & password are mandatory fields
- Password must be at least 6 characters long with one number and one capital letter
LOG IN
- Once registered, login using your email address & password
- Once logged in you will get the choice to ‘Scan a Timestrip’ or ‘View Timestrips’
- Click ‘Scan a Timestrip’ to register a new Timestrip® for the first time
NOTE ABOUT SERIAL NUMBERS
- Please note: The temperature app will only automatically recognise the new style serial numbers – an 11 digit number on the bottom of the Timestrip®
- You can still use a Timestrip® with the old style serial number but you will need to enter the number manually – instructions below
ADD A TIMESTRIP® INDICATOR
- Click ‘Scan a Timestrip’ to register a new Timestrip® for the first time
- Your camera will open
- Make sure to take a photo of the Timestrip® in a well-lit area with a plain/solid background
Frame, zoom, focus & snap
- Get the Timestrip® in the frame
- Zoom to increase the size of the serial number and breach window
- Tap the Timestrip® on the screen to focus and snap the image
- If the Timestrip® has one of our new serial number formats the app will recognise the number and you will get the notice ‘Timestrip saved successfully’
- Your Timestrip® is now registered
ISSUES WITH ADDING A TIMESTRIP INDICATOR
- If the app cannot recognise the serial number, you will get the ‘Timestrip ID calculation failed’ message.
- The app will only automatically recognise the new style serial numbers – an 11 digit number on the bottom of the Timestrip®
- If you have one of these and you get a ‘Timestrip ID calculation failed’ message try again by clicking ‘Retry’
- Alternatively, click the ‘HELP’ button on the message and watch the guide video or watch it here below
- Scan guide video
SAVING A TIMESTRIP INDICATOR
- When the app recognises the serial number you will arrive at a screen where you need to enter some additional information
- Enter a ‘nickname’ to help you identify a Timestrip®
- Enter the ‘location’ – where you are registering the Timestrip® – we also try to register your location via GPS if that is available
- Enter any additional ‘Notes’ that you’d like to use – this field is not mandatory
- Click ‘Register’
- Now you get the ‘Timestrip saved successfully’ message
MANUALLY ENTERING AN INDICATOR
- If you have an old style serial number of the app will not recognise the new one you can enter it manually
- Click ‘Enter Manually’
- Now enter the serial number, nickname & location
- Click ‘Register’
- You will get a popup list of products types, select the product type
- Now you get the ‘Timestrip saved successfully’ message
VIEWING REGISTERED INDICATORS
- You are now the registered ‘owner’ of that Timestrip® – any subsequent scans of it, done by you or someone else on their device, will now show on your list
- Only you can see your Timestrips, if someone else scans it they will not be able to see it on their list as they do not ‘own’ it – this enables multiple people to make scans of it while on its journey and only you can see the information.
- It will not show up on anyone else’s device – they will just get the ‘Timestrip Saved Successfully’ message
- To view your registered Timestrip® click ‘View Timestrips’
- For more details click the ‘i’ information icon
UPDATING REGISTERED INDICATORS
- When you activate the Timestrip® for the first time, take another scan and you will be presented with the options to change ‘Inactive’ to ‘Active’ and the breached status
- Click ‘Update Timestrip’
VIEWING REGISTERED INDICATORS ON A MAP
- Now when you click ‘View Timestrips’ and the ‘i’ icon you will see all your scans of that Timestrip®
- Click the map pin icon on the top right of your screen to view your Timestrip® on a map if we have been able to get a GPS position when you scanned it
- You can zoom in and out of the map for finer details
- The maps and list will show an audit trail or journey of a particular Timestrip® indicator
HELP / TROUBLESHOOTING
- If all of your scanned Timestrips are not visible, click the refresh icon on the top right to sync & refresh the list
- Click the settings icon on the top right to see the app version, log out or view your Timestrips on the website
- To view your Timestrips on the website instead of the app go here: https://timestrip.solutions.bb1.io/Login?
- Once there, click ‘Timestrips’ on the menu bar
- The question mark icon on the bottom of your screen will show an extra help window
