Eden Springs, the leading provider of water dispensers in the UK and Europe, is using Timestrip ‘Life In Service’ (LIS) indicators to ensure filter change schedules are followed and water quality maintained. As a result, Customer Service teams are able to plan and schedule sanitizations, filter changes and general maintenance work in advance, avoiding stock shortages and any delays which might cause water coolers to be out of service for short periods.
Water coolers situated in thousands of offices across 15 countries in Europe carry a Sanitization or filter change reminder card attached to the stand casing, with a 6 month Timestrip LIS indicator affixed to the card. This ensures consumers see they are drinking quality water from a regularly serviced water cooler and it shows Eden’s commitment to create an optimal environment for hygienic and safe water consumption in the workplace. Further it ensures that the water delivery teams see when it’s time to change filters during the regular checks.
Timestrip 6 Month LIS indicators are the perfect low-cost solution for monitoring elapsed time and accurately prompting filter replacements. The service teams simply attach a new Timestrip LIS indicator to the maintenance card when a filter is changed, the Timestrip verifies it has been successfully activated and it’s then clear to everyone using the water cooler what the remaining effective life of the filter unit is.
The irreversible nature of the patented Timestrip smart label technology removes the need to run error-prone service logs and engages both the bottle water delivery teams and the office workers with the process of maintain their drinking water quality.
Timestrip has developed patent protected smart label technology which is accurate, highly reliable and 100% tamper-proof. The indicators work by measuring elapsed time: each indicator contains a porous membrane, through which a colored liquid travels at a pre-calibrated rate. They are activated by finger pressure – simply squeeze the bubble on the indicator and a red line appears almost immediately to confirm that the indicator is active and monitoring elapsed time from that moment.
Commenting on the Eden Springs project, Timestrip Managing Director Reuben Isbitsky said “Our clients find the clear visual reminder feature of our product easy to use, easy to read and trust the display to tell service teams when the component has reached the end of its effective life and should be replaced. They are seen as more cost-effective than an electronic equivalent, not least because they cannot be reset once activated and they have no shelf-life issues, unlike battery powered electronic devices. The environmental benefits, married to significant uplift in customer satisfaction levels make Timestrip LIS indicators a clear winner for switched on businesses.”